Flugel Horns

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Delivery

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We deliver free of charge anywhere in the UK, Europe, Scandinavia, Switzerland, Liechtenstein and Turkey. This is either done personally by a member of our staff or by carriers such as DHL, UPS or Royal Mail.

 

We liaise with you whilst your Flugel is being made and fix a convenient date and time for you to receive your instrument on 2 week’s trial; it’s all part of our much-applauded high-quality Customer Service.

 

Deliveries to the USA, Australia and Japan are done by air with either DHL, UPS or Royal Mail and they are currently taking approximately 7 days from the date of despatch. We e-mail the Tracking Reference to you so you can follow your instruments’ travels.

 

Returns 

 

Should you not want to keep the Flugel, simply return it to us after the 2 weeks trial, to be received back at our factory within 7 days of the end of the 2-week trial and we refund your £700 deposit within 48 hours of receiving it as per our Terms and Conditions.

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Ray Farr Diamond Model Mouthpiece

 

Delivery 

 

We deliver by Royal Mail free of charge anywhere in the UK and £11.40 to Europe, Scandinavia, Switzerland, Liechtenstein and Turkey with £14.85 to the USA, Australia and Japan.

 

Returns

 

Should you not want to keep the Mouthpiece, simply return it to us after the 1 month’s trial, to be received back at our factory within 7 days of the end of the trial period and we refund your £39 payment within 48 hours of receiving it as per our Terms and Conditions.